• MySQL error

    • 20 March 2019
    • support

    Here is a list of the most common error messages concerning your database: Access denied for user user@domain This means that you are using an incorrect login and/or password and/or an incorrect database server address. Solution: Check the connection parameters to...

  • WordPress: Recommended Performance Settings

    • support

    In this guide, we will explain the recommended performance settings of WordPress. When WordPress is installed on a suitable web hosting, it should be fast and smooth. First and foremost, it is important to have a "healthy" WordPress, with all components, without exception, up to date: WordPress itself, its extensions...

  • Prestashop : Recommended performance settings

    • support

    When Prestashop is installed on an adapted hosting, it must be fast and fluid. Above all, it is essential to have a "healthy" store, where all components, without exception, are up to date: Prestashop, its modules and themes. Also, uninstall all modules that are not necessary for your business. Settings...

  • WordPress : Enable SSL on my site

    • support

    Install an SSL certificate on the domain name of your WordPress site Connect to the back-office interface (administration) of the WordPress site. The URL is usually in the form of: http://nomdedomaine.tld/wp-admin if you have not placed it in a specific folder. Go to Settings and then General. In the "WordPress web address (URL)" and "Address...

  • Prestashop : Activate SSL on my site

    • support

    First, install an SSL certificate on the domain name of your Prestashop site. Then, connect to the back-office interface (administration) of your Prestashop site. The URL is usually in the form of http://nomdedomaine.tld/admin if you have not placed it in a specific folder. Go to Shop Settings then General. Click on...

  • Optimize the performance of my site

    • support

    There are several ways to improve site performance, these methods are relatively generic and should not be a real concern in most use cases but we recommend that you do not implement them if you do not understand them. Set expiration dates for...

  • Hacking of my website

    • support

    Websites are continuously targeted by hacking attempts. Hackers seek to exploit security holes in your PHP applications primarily to send SPAM, but it can also be for phishing or simply "fame". Phishing As a subscriber, you are susceptible to...

  • Encrypt a password

    • support

    In this guide, we'll look at how to encrypt a password. From the customer interface, click on the Hostings menu. Select the hosting in question via the WEB MANAGEMENT button. In the OPTIONS AND GENERAL SETTINGS section, click on the CRYPTER PASSWORD button. First, enter the name...

  • Reboot my Performance hosting

    • support

    First of all, you need to go to your Magic Online or NUXIT client interface. Go to the Hostings menu. Choose the WEB MANAGEMENT button for your Performance Hosting. Click on the REBOOT button in the SERVER MANAGEMENT section. The interface asks you to confirm the reboot. The server will have rebooted under...

  • Change the SSH password of my Premium / Performance server

    • support

    First of all, you need to go to your Magic Online or NUXIT client interface. Go to the Hosting menu. Choose the WEB MANAGEMENT button for your Performance or Premium hosting. Click on the CHANGE SSH PASSWORD button in the SERVER MANAGEMENT section. Enter the new password...

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