• IMAP, POP and SMTP settings

    • 27 June 2019
    • support

    General information IMAP or POP? To retrieve and read your e-mails from a computer, smartphone or tablet, there are two protocols: IMAP: A more modern protocol that synchronizes mail folders and e-mail status (read/unread) with the e-mail server. POP:...

  • Clean up my private server

    • 17 June 2019
    • support

    Every CMS (joomla, wordpress, drupal, etc.) is a potential source of infection. The same goes for the software installed on your server. The infection of your server can be used to install, for example, a Botnet, or Bitcoin Mining software. Make a diagnosis In the case of a Bitcoin miner, the resources...

  • Blocking port 25

    • support

    Introduction If your private server is sending too much unsolicited mail, it is important to take action to preserve the reputation of your IP address and our network. Indeed, access and email providers take into account the "cleanliness" of IP addresses that try to deliver emails...

  • Server unreachable

    • support

    In this guide, we will see how to make a good diagnosis to check the source of a failure in the private or dedicated server. First go to our Magic Online or Nuxit works page which contains details of all technical interventions and incidents. If there is no failure, follow the steps...

  • Dedicated or virtual server?

    • support

    In the context of physical or virtual private server rental offers, the responsibility of the host is often misunderstood and a source of conflict between the host and his client. In order to start here below the distinction between the two parties: Do not confuse host and administrator The hosting of a server consists of the...

  • Plesk : License expired

    • support

    You may encounter the following or similar error when accessing your Plesk: Error: The license key is incorrect. To use the Panel, please obtain and install a new valid license key. Your license key has expired. To continue using your Panel, you need to purchase a new license key.

  • My website is slowing down

    • 14 June 2019
    • support

    First of all, check the Magic Online work page or the Nuxit status page to see if there is a general incident that could affect your site. If there is no incident in progress, it is probably a problem related to your site itself and its programming ....

  • Security of your site

    • support

    Advice Obviously, we are not going to deal in a few lines with the countless problems related to the security of websites. Entire books are devoted to this and computer security is a profession in its own right. We will content ourselves with a few recommendations which considerably reduce the risk of being confronted one day with a problem...

  • Search Engines

    • support

    Definition A search engine can be likened to a global database allowing to find resources (web pages, images, video, files, etc...) by making queries (search by keywords, domain names, data filtering, etc...). The results are then returned in order of relevance by the search engine,...

  • Apache error

    • support

    Error 401 Unauthorized This error indicates that the person did not authenticate correctly. Error 403 Forbidden This error indicates that the server is not allowed to respond to your request. It also indicates that the page you are looking for cannot be found. Error 404 Not Found This error occurs when the URL address...

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