• Important safety reminders

    • 14 October 2020
    • support

    This is a small reminder of two important security points that will help you avoid worries such as hacking your accounts, stealing your personal data, etc. Use a good antivirus program There are many antivirus programs, both free and paid. However, you should note that antivirus software is not always easy to use.

  • Enable multisite

    • 13 October 2020
    • support

    If you want to use the WordPress multisite system at Magic Online, there are three steps you need to take: Own the right package Only the 10 WP package allows you to use the multisite system. So, if you have a different package, you will need to follow this article on how to upgrade to the 10 WP package.

  • Apple Pay via Stripe

    • support

    In order to use the Apple Pay mobile payment service via Stripe payment gateway in Woocommerce, you need to contact us by ticket so that our experts can modify the NGINX configuration of your WordPress site. Enable Apple Pay with Stripe gateway If you have Woocommerce, you already have...

  • Moving a WordPress site

    • 12 October 2020
    • support

    Migrate your WordPress with Migrate Guru To move your WordPress site from another host to Magic Online, you can either use the WordPress export function (via tools >> Export/Import) or follow the procedure below using the Migrate Guru extension (recommended). The first step is to add a...

  • FTP and MySQL database

    • 6 October 2020
    • support

    When you create your WordPress, you will automatically receive an email summarizing all of your WordPress, FTP and MySQL login information. Viewing FTP Settings On the console, you can view the FTP settings for your WordPress site. However, the password will not be displayed for...

  • Add a WordPress site

    • support

    In this guide we will see how to add an optimized WordPress site. Simply go to your client interface which you will find the link to on our showcase site. Once there, click on the Add a WordPress section. You will see a complete page for creating your WordPress. Get started...

  • Limit of sending and receiving mail

    • 17 June 2020
    • support

    For the shared offers, here are the limits of sending and receiving mail: Maximum number of simultaneous SMTP connections per IP address: 20 Maximum number of mails sent per hour per e-mail address: 350 Maximum number of mails sent per hour from the website: 600...

  • Disable automatic renewal

    • support

    Question: What is an automatic renewal? Answer: It is the fact that the renewal order is generated automatically without you accessing your customer panel. This is useful and saves you time. Usually, the renewal order is generated 7 to 60 days after the order is placed.

  • Use Thunderbird

    • 24 February 2020
    • support

    Mutualized offer 1- First, open the Thunderbird application, click on the Tools menu and then Account Settings. 2- Follow the Account Management button and then Add an email account. 3- Enter the first and last name and the email address in question. Our example shows monadresse@magic-mol.fr. You just have to change this...

  • IMAP, POP and SMTP settings

    • 27 June 2019
    • support

    General information IMAP or POP? To retrieve and read your e-mails from a computer, smartphone or tablet, there are two protocols: IMAP: A more modern protocol that synchronizes mail folders and e-mail status (read/unread) with the e-mail server. POP:...

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