IMAP, POP and SMTP settings

General information

IMAP or POP?

To retrieve and read your e-mails from a computer, smartphone or tablet, there are two protocols:

• IMAP A more modern protocol that synchronizes mail folders and e-mail status (read/unread) with the e-mail server.
• POP Older protocol that only downloads e-mails from the server, but does not support server-side folders and is not suitable for use with multiple clients connecting to the same mailbox.

SMTP

The SMTP protocol is used to send e-mails.

SSL, TLS, StartTLS?

SSL, and its replacement TLS, are encryption protocols that make it possible to prevent a third party from intercepting data transiting on a network.

In the context of email servers, this ensures that your password or emails cannot be intercepted by a malicious person when you connect to our servers to read or send emails.

StartTLS, simply put, is a way to use an encrypted connection, on a port normally reserved for an unencrypted connection. If the server does not offer encryption, the connection will still be established, but not encrypted.
This simplifies the configuration of email software and indirectly promotes encrypted connections.

DNS pointing

Before changing the score, it is mandatory to contact our technical support before changing anything. At that time, we will give you the guide that you must follow.

If you have ordered a shared, performance, or mail package from us, first make sure that the following pointer is present in the DNS zone of your domain:

Type of record	Host	Priority	Data
CNAME	autoconfig.domain		autoconfig.webmo.fr.
CNAME	pop.domain		pop.webmo.fr.
CNAME	imap.domain		imap.webmo.fr.
CNAME	smtp.domain		smtp.webmo.fr.
MX	domain	10	mx.webmo.fr.
MX	domain	20	mxsecondary.webmo.fr.
TXT	domain		v=spf1 ptr include:spf.webmo.fr ~all
TXT	domain		v=DMARC1; p=none

If your domain points to our DNS, you need to see, or modify the zone as follows:

Do not hesitate to consult our guide to add DNS entries.

Parameters

Here you can find all the settings for IMAP, POP and SMTP connections.

POP / IMAP

(in bold the recommended parameters)

Incoming mail server

Protocol	Server	Port	Type of security
IMAP	imap.webmo.fr	143	–
		143	StartTLS
		993	TLS
POP	pop.webmo.fr	110	–
		110	StartTLS
		995	TLS

Incoming mail server connection settings

Email address	your e-mail address
Authentication method	Encrypted password
Login	your e-mail address
Password	the password of the e-mail address

SMTP

(in bold the recommended parameters)

Outgoing mail server

Protocol	Server	Port	Type of security
SMTP	smtp.webmo.fr	25	–
		587	StartTLS
		465	TLS

Outgoing mail server connection settings

Email address	your e-mail address
Authentication method	Encrypted password
Login	your e-mail address
Password	the password of the e-mail address

Do not hesitate to consult our guide to configure the address on an email client..