• Test the opening of a port

    • 20 July 2018
    • support

    In this guide we will see how to test the opening of a port on your connection. First get the name or ip of the server where your account is hosted : plesklinuxXX.sd-france.net for shared servers vpsXXX-cloud.sd-france.net for Cloud servers nomserveur.sd-france.net for Dedicated servers Then open a terminal following the steps below....

  • Export my MySQL database

    • support

    In this guide, we will see how to export your MySQL database from phpMyAdmin space. You need to start by going to your Magic Online or Nuxit client interface. Then click on Hostings. If you have a standard shared package, go to WEB MANAGEMENT. If you have a MySQL offer...

  • WordPress : Installation from Plesk

    • support

    In this guide, we will see how to install WordPress automatically on Plesk. 1- First, go to your client interface > Plesk menu > My Plesk (Manage my subscription) 2- Go to the WordPress section and click on Install. After that, an installation window will appear...

  • Request a review of my website

    • support

    In this guide, we'll look at how to request a re-review of your site from Google. Question: When should I ask Google to review my website? Answer: It is in case your site displays a malicious page with the following message: Danger...

  • Connect via FTP through WebAcappella

    • support

    In this guide, we will see how to connect to FTP via WebAcappella. First download the WebAcappella application Prerequisites 1- Your shared subscription must be administratively active. 2- You need to retrieve the FTP connection information. My WebAcappella version is ...? This guide is valid...

  • FTP access via TOWEB

    • support

    In this guide, we will see how to access FTP via TOWEB. Prerequisites Make sure that the domain name points to our hosting servers in www (field A). Ping www.VOTRE_NOM_DE_DOMAINE.TLD in a terminal. The result of the ping should show the IP address of our shared server. You should know that the...

  • Testing a website without changing the DNS pointing

    • support

    Why test a website? It can be useful in the following cases: The site is not yet online and needs to be tested in pre-production. The subscriber has created a new version of the site and wishes to view it without modifying the domain name....

  • Anonymous Whois

    • support

    Definition of the Anonymous Whois First of all, you need to know the meaning of the term whois ("who", "is", in English "who is?") which refers to any public database or directory containing the contact information of domain name owners. By default, the Whois is accessible to everyone. Internet users...

  • Domain name renewal scam

    • support

    For several years, several American companies have been using practices that are questionable, to say the least. Domain Registry of America (DROA) Domain Renewal Group, etc. Beware, other companies are now copying this way of proceeding. These companies use the WHOIS databases (worldwide database of domain names) to relaunch by mail...

  • Domain transfer rules

    • support

    Transfer Rules Responsibility When you request a domain name transfer, we initiate this request with the Registrar that holds the domain name. It is your sole responsibility to take the necessary steps with your provider to complete the transfer. We do not have any authority over the...

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