• Migration of a shared offer

    • 18 December 2018
    • support

    Please proceed in the following order: FTP data retrieval From your customer interface, go to WEB MANAGEMENT for the hosting in question: The TECHNICAL INFO tab provides FTP parameters. The data displayed depends on the type of offer. The password is not displayed on the interface for reasons...

  • Outlook 2010 Pro Email Address Setup - Windows

    • 26 November 2018
    • support

    In this guide we will use the domain "magic.fr" as an example and the following configuration settings; - Mail address used in our example: adressetest@magic.fr - Incoming server used in our example: mail.magic.fr - Outgoing server used in our example: mail.magic.fr Open the Outlook application. Click on ...

  • Set up my email address on the Gmail interface

    • support

    Open the gmail interface and sign in with your Gmail address. Then go to the Settings menu at the top right of the Gmail space, then View All Settings. Then follow the Accounts and Import menu, and then the Add another email address link. Put your first and last name, as well as the email address...

  • Management of payment methods

    • 5 November 2018
    • support

    In this guide, we'll look at how to manage payment methods from the customer area. Adding a payment method Start by going to your customer interface, in the Account section: In the left-hand sub-column, select the Payment methods tab: Click on...

  • PHP mail function

    • 3 September 2018
    • support

    The mail function of PHP mail() can be used freely, within the framework of the respect of the law and of our T&C. We do not impose any limit on the number of mails sent in a given period. However, we do limit the speed at which they are sent. Thus, it is possible to send 20,...

  • Plesk: SSL Certificate Installation

    • 24 July 2018
    • support

    This guide explains how to install an SSL certificate on a given server. You can only follow these guides if the following conditions are met: Generating the CSR on a Plesk server First go to your client interface. Click on the subscription in question (whether it's a shared hosting, a web hosting or a...

  • Differences between SSL certificates

    • support

    We offer four types of SSL Certificates and you will find the explanation of each type in the following: Domain SSL Wildcard SSL Business EV SSL Please note: It is not possible to secure multiple domain names with a single certificate because the SSL certificate is created for...

  • Plesk: Create custom buttons

    • support

    In this guide, we will see how to create custom buttons to use in Parallels Plesk Panel at your own convenience. The first step is to go to your customer interface which you can find the link to on our showcase site. Once there, click on Plesk > My Plesk (Manage My Subscription)...

  • Plesk : Manage my site logs

    • support

    In this guide, we will see how to view and manage log files on your computer. Log Files? All connections to the web server are recorded in log files. These files are analyzed by statistical programs running on the server, which will generate reports...

  • Plesk: Access my MySQL database

    • support

    In this guide, we will see how to access a database created on the Plesk interface. You need to start by going to your customer interface, which you can find the link to on our showcase site. Once there, click on Plesk > My Plesk (Manage my Subscription) > Databases menu. Click on...

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