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Managing DNS zones

Manage a domain's DNS records

On the customer area, click first on the menu Domains or the dashboard shortcut :

Domain listing

Panel displays domain list and some details.
Click ACTIONS button for desired domain name, then Manage DNS records.

To be able to edit the DNS records, domain name must have our DNS servers placed.

DNS HOSTING column must be Enabled. Otherwise, records changes will not be working.

Action button for domains

If the domain is not linked to any shared hosting, the interface will show an empty DNS entry list. Just click on the ADD A DNS RECORD :

Add subdomain DNS record

If the domain is linked to a shared web hosting, there will be a whole record list as following:

Default DNS records

Here is an example of the DNS entries for a domain hosted on our shared servers:

Shared hosting DNS record list

Add DNS records

In the following, TTL is optional and its default value is 3600 seconds.

Its minimum value is 360 seconds, or six minutes.

A and AAAA

The entrance A allows you to point the domain or sub-domain to an IPv4 address.
In the field Host which is optional, enter a sub-domain first or leave blank as required:

A DNS record

The entrance AAAA allows you to point the domain or sub-domain to an IPv6 address:

AAAA DNS record

CAA and CNAME

This is short for Certification Authority Authorization for AAC. This record is useful during the SSL certificate validation process:

CAA DNS record

CNAME, on the other hand, stands for Canonical nameallows you to point a sub-domain to another sub-domain:

CNAME DNS record

MX record

Or again Mail eXchangeto assign e-mail management to a mail server:

MX DNS record

NS record

Abbreviation for Name ServerIt can be used to link a domain to a name server:

NS records

SRV, TLSA and TXT

Service Resource RecordsIt is used to determine the services offered to the domain or sub-domain.

It is generally used for XMPP, SIP or LDAP protocols, as well as Microsoft Office 365 services.

SRV DNS record

Transport Layer Security Authentication allows Internet users to check the certificate received from a Web site, by requesting its fingerprints entered in the DNS :

TLSA DNS record

TeXT record can be used for a variety of purposes. For example, Google uses it to validate domain ownership and guarantee e-mail security. It is also the textual form of an SPF or DMARC record:

TXT DNS record

Edit DNS records

Always in the dashboard of the customer area > left menu Domains > Button ACTION > MANAGE DNS REGISTRIES :

Action button for domains

In the displayed record list, choose the one to change, click ACTION button then Edit.

Edit a dns record
Note

When changing DNS record value, you may edit all fields except the Host. If you have to change the host, then you will need to delete and recreate the DNS entry.

Edit DNS record

Delete DNS records

Always in the dashboard of the customer area > left menu Domains > Button ACTION > MANAGE DNS REGISTRIES :

Action button for domains

In the list of displayed entries, select the desired line first, then click on the button ACTION and finally Delete :

Delete DNS record

Then confirm the deletion:

Confirm subdomain removal
Updated on 6 June 2023

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